Distinction is a leading Kentico Xperience Gold Partner, Kentico Xperience Quality Expert and Managed Cloud Hosting Partner.

We provide Managed Kentico Xperience services and round-the-clock support of your Kentico powered websites.

Not only do we provide reactive support with a choice of Service Level Agreements, but we also provide proactive optimisations and enhancements to your Kentico Xperience application.

We are the perfect long-term partner for your business, providing a range of standard pricing tiers and custom options for those with unique requirements.

Certified by Kentico for our ability to architect reliable platform infrastructure for Kentico.

Certified by Kentico for our high-quality work and expertise across a range of complex projects.

Certified by Kentico for our ability to solve complex development and integration projects.

Certified by Kentico for our ability to achieve meaningful business outcomes with Kentico EMS.

Certified by Kentico for our ability to leverage the Microsoft Azure cloud platform with Kentico.

Managed Kentico Xperience Services

We have four standard service options to suit most scenarios:

Start-up
Business
Enterprise
Corporate

All options include:

Development and live environments, so any work done on your website can be tested thoroughly before launch
An unlimited bandwidth allowance, with ‘soft’ fair usage limits on the number of monthly sessions
Fully managed cloud hosting on Microsoft Azure’s secure, scalable cloud infrastructure
Fully optimised environment for Kentico Xperience
Service Level Agreements for guaranteed response times
A monthly allowance for reactive support (in the form of support credits)
A monthly allowance for proactive agency services to enhance your website with an innovative roadmap
The ability to ‘bundle’ your Kentico Xperience licence subscription into your managed service

1 / Start-up

Perfect for smaller organisations with low to medium traffic websites (under 5,000 sessions per month).

This option includes 5 support credits per month and £1,000 allowance per month for enhancements.

2 / Business

Ideal for organisations where your website or application plays a critical role in their business, such as for revenue generation.

This option includes 10 support credits per month and £2,500 allowance per month for enhancements.

3 / Enterprise

Ideal for organisations where ongoing optimisation of your website or application is vital to your growth or stability.

This option includes 15 support credits per month and £5,000 allowance per month for enhancements.

4 / Corporate

Ideal for global organisations where 24/7 support is vital.

This option includes 20 support credits per month and £10,000 allowance per month for enhancements.

	Start-up	Business	Enterprise	Corporate
Environments	Dev + Live	Dev + Live	Dev + Live	Dev + UAT + Live
Traffic	< 5,000 sessions	< 10,000 sessions	< 50,000 sessions	> 50,000 sessions
Hosting infrastructure	Azure Web Apps or VMs	Azure Web Apps or VMs	Azure Web Apps or VMs	Azure Web Apps or VMs
Scope of support	Hosting environment + Kentico solution + custom code	Hosting environment + Kentico solution + custom code	Hosting environment + Kentico solution + custom code	Hosting environment + Kentico solution + custom code
Service Level Agreement (SLA)	Standard	Standard	Premium	Premium
Support credits per month	5	10	15	20
Allowance for optimisations/enhancements per month	£ 1,000	£ 2,500	£ 5,000	£ 10,000
Monthly price (excl. VAT)	£ 1,750	£ 3,950	£ 7,450	£ 14,950