We know conventional thinking doesn’t shape the future, diversity of perspective does. And since we like to scribble our thoughts down, here’s our journal.
Opinion | 04 November 2020
Our Head of Strategy, Henry France, looks at how brands are keeping the experience economy alive by creating memorable digital customer experiences.
Opinion | 18 August 2020
Our Head of Growth, James Bloor, explores digital transformation in the time of coronavirus and beyond.
Opinion | 10 November 2020
In his latest opinion piece, Dave Spencer, our Head of Delivery, examines the introduction of AI to project management and whether it can ever replace human project managers.
Opinion | 26 October 2020
Why is change in projects feared? Dave Spencer, our Head of Delivery, says project managers should embrace and plan for change and deliver better outcomes as a result.
Opinion | 21 October 2020
Our Head of Digital, Billy Williams, looks at the role of Journey Managers and why mapping is key to a holistic customer experience and digital transformation.
Insight | 13 October 2020
Software Engineer, Daisy Maclennan, explores what Generation Z really needs from a mobile-only bank.
Opinion | 06 October 2020
The global pandemic brought face-to-face communication to a sudden halt. Our Head of Growth, James Bloor, looks at what's next for the B2B environment.
Insight | 30 September 2020
Product Designer, Nichola Hudson, explores how behavioural design can be applied to UX to create a successful digital customer experience.
Opinion | 22 September 2020
There is no new normal, according to Henry France, our Head of Strategy. Instead it’s going to be abnormal and we humans will have no choice but to adapt.
Insight | 16 September 2020
With the global pandemic forcing project management to be delivered remotely, our Head of Delivery, Dave Spencer, talks about the challenges faced and the opportunities seized.
Opinion | 08 September 2020
Henry France, our Head of Strategy, discusses why hope has its place as a positive mindset but it can never be the sole basis of strategy or decisive action.
Opinion | 01 September 2020
Our Head of Digital, Billy Williams, gives his view on why customer experience thinking should be embedded across CX and technical teams alike.
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