The world is changing fast. Even the best-laid plans can’t accommodate the uncertain forces of an ever-shifting world.
What you need is an active strategy for the real world, where deep technical expertise combines with inclusive marketing actions to answer the what and the how for the now and the next.
Launching a disruptive new loan search service under the tightest of deadlines.
Creating an immersive new website CX and serving up 35,000 extra monthly visitors.
Recorded Books: Enhance CX
Improving the CX of global audiobook retailer to deliver a 433% increase in sales.
Engaging three disparate audiences to improve the website CX and achieve a 68.78% increase in new users.
Action is everything
It’s the clicks, the swipes, the sharing, the choosing of your service above all others. It’s the feeling that says ‘this is for me’.
It’s the launch, the improvement, the certainty, the revenue. It’s the experience that attracts more customers, keeps them engaged, gets them spending more often.
It’s the quicker, the smarter, the simpler, the better. It’s the knowledge that takes your business somewhere new, somewhere exciting, somewhere you need to be.
This project was very technically challenging, and incredibly rewarding. Distinction worked with us as partners throughout and have increased our online sales considerably.
Opinion | 10 November 2020
Artificial intelligence in project management – friend or foe?
In his latest opinion piece, Dave Spencer, our Head of Delivery, examines the introduction of AI to project management and whether it can ever replace human project managers.
Opinion | 04 November 2020
The experience economy is far from dead
Our Head of Strategy, Henry France, looks at how brands are keeping the experience economy alive by creating memorable digital customer experiences.
Opinion | 26 October 2020
Why we should embrace change within projects
Why is change in projects feared? Dave Spencer, our Head of Delivery, says project managers should embrace and plan for change and deliver better outcomes as a result.
Opinion | 21 October 2020
At the end of the road turn right
Our Head of Digital, Billy Williams, looks at the role of Journey Managers and why mapping is key to a holistic customer experience and digital transformation.