The world is changing fast. Even the best-laid plans can’t accommodate the uncertain forces of an ever-shifting world.
What you need is an active strategy for the real world, where deep technical expertise combines with inclusive marketing actions to answer the what and the how for the now and the next.
Launching a disruptive new loan search service under the tightest of deadlines.
Creating an immersive new website CX and serving up 35,000 extra monthly visitors.
Recorded Books: Enhance CX
Improving the CX of global audiobook retailer to deliver a 433% increase in sales.
Engaging three disparate audiences to improve the website CX and achieve a 68.78% increase in new users.
Action is everything
It’s the clicks, the swipes, the sharing, the choosing of your service above all others. It’s the feeling that says ‘this is for me’.
It’s the launch, the improvement, the certainty, the revenue. It’s the experience that attracts more customers, keeps them engaged, gets them spending more often.
It’s the quicker, the smarter, the simpler, the better. It’s the knowledge that takes your business somewhere new, somewhere exciting, somewhere you need to be.
This project was very technically challenging, and incredibly rewarding. Distinction worked with us as partners throughout and have increased our online sales considerably.
Insight | 12 January 2021
Design principles for reducing cognitive load
We’re bombarded with content every day and, with the average human attention span now less than a goldfish’s, easing the cognitive load is essential when creating content. Product Designer, Nichola Hudson, tells you how.
Opinion | 05 January 2021
What are you going to do about digital?
2020 was a year so seismic that even Oxford Dictionaries couldn’t settle on just one word of the year. And some words, like ‘digital’, are so ubiquitous they begin to lose all meaning. Our Head of Digital, Billy Williams asks; when everything is digital, what does digital even mean?
Opinion | 15 December 2020
Why active strategy is the answer to 2020’s questions
In his review of 2020, our Head of Strategy, Henry France, explains why active strategy will help your business thrive, no matter what’s round the corner.
News | 07 December 2020
Kentico Xperience 13 released
With Kentico Xperience 13 officially launched, our Head of Digital, Billy Williams, tells you all you need to know about this landmark release.