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Nottingham

4-6 Broadway, The Lace Market,
Nottingham, NG1 1PS

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London

The Stanley Building, 7 Pancras Square,
London, N1C 4AG

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Further Reading

Crack in a discoloured wall

Opinion | 18 May 2021

Can a good product disrupt your customer experience?

What happens when product experience begins to overtake the experience of your entire end to end offering? Billy Williams, our Head of Digital, explores if exceptional product experiences can be at the detriment of your customer experience.

Billy Williams 800

Billy Williams

Head of Digital

Professional female sat at work station pinching the bridge of her nose and holding glasses in her other hand

Opinion | 04 May 2021

Organisational friction: why positive conflict leads to successful business outcomes

Friction in the workplace can never be a good thing, right? Wrong, says David Spencer, our Head of Delivery, healthy friction in organisations can only be positive.

David Spencer 800

David Spencer

Head of Delivery
News Member Wise recognised supplier hero

News | 27 April 2021

Distinction becomes a MemberWise Recognised Supplier

We’re delighted to announce we’ve joined MemberWise as a Recognised Supplier.

Helen Walters 800

Helen Walters

Head of Marketing
Lit up sign saying hotel on top of a roof at night

Opinion | 20 April 2021

From hotels to digital: why personalisation is the Achilles heel of truly personalised experiences

Personalisation is the key to a personalised online experience, right? Think again says, Billy Williams, our Head of Digital.

Billy Williams 800

Billy Williams

Head of Digital