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Further Reading

Insight | 27 January 2021
Scaling remote leadership
Remote working accelerated in 2020 and shows no sign of slowing down. Our Head of Growth, James Bloor, explains how leadership teams can scale up a distributed workforce.

Insight | 19 January 2021
What great sports teams can teach us about customer experience management
What exactly is customer experience management and why does your business need it? Our Head of Digital, Billy Williams, draws inspiration from the world of sport and explains.

Insight | 12 January 2021
Design principles for reducing cognitive load
We’re bombarded with content every day and, with the average human attention span now less than a goldfish’s, easing the cognitive load is essential when creating content. Product Designer, Nichola Hudson, tells you how.