The Briefing Room | Insights by Author

Sean Riordan

Strategy Lead at Distinction. Placeholder bio summary.
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Framework
Making the case internally
Measuring what matters: connecting digital investment to the numbers your board cares about
Data that proves value
Framework
Making the case internally
Benchmark
Winning new business
What good looks like: a digital experience benchmark for Management Consultancies
Experiences that convert
Benchmark
Winning new business
Consulting
Guide
Making the case internally
Why you need to measure digital transformation success
Strategy that delivers
Guide
Making the case internally
Reducing cost and risk
B2B Professional Services
Trend
Reducing cost and risk
What the changes in data tracking mean for financial services
Data that proves value
Trend
Reducing cost and risk
Choosing the right technology
Financial services
Framework
Making the case internally
Unlocking success: how diagnostic sprints get quick results
Strategy that delivers
Framework
Making the case internally
Reducing cost and risk
B2B Professional Services
Guide
Making the case internally
Roadmaps: what are they and how can you create them?
Strategy that delivers
Guide
Making the case internally
Winning new business
B2B Professional Services
Framework
Making the case internally
Nested strategy: what is it and how can you use it?
Strategy that delivers
Framework
Making the case internally
Winning new business
B2B Professional Services
Guide
Making the case internally
Is everybody on board?
Strategy that delivers
Guide
Making the case internally
Reducing cost and risk
B2B Professional Services
Guide
Choosing the right technology
How to use technology to build a better customer experience
Experiences that convert
Guide
Choosing the right technology
Client retention
B2B Professional Services
Opinion
Client retention
From hotels to digital: why personalisation is the Achilles heel of truly personalised experiences
Experiences that convert
Opinion
Client retention
Winning new business
B2B Professional Services
Framework
Making the case internally
Faster growth: unveiling the power of problem-based strategies
Strategy that delivers
Framework
Making the case internally
Winning new business
B2B Professional Services
Benchmark
Client retention
Customer loyalty: strategies for lasting loyalty and repeat business
Experiences that convert
Benchmark
Client retention
Reducing cost and risk
B2B Professional Services
Opinion
Making the case internally
Why most digital transformation journeys stall before they start
Strategy that delivers
Opinion
Making the case internally
Reducing cost and risk
Framework
Making the case internally
Beyond technology: Measuring cultural attitudes toward AI
AI that improves performance
Framework
Making the case internally
Choosing the right technology
Opinion
Making the case internally
You don't need a new website. You need to understand what's actually wrong.
Experiences that convert
Opinion
Making the case internally
Framework
Making the case internally
What to measure (and what to stop measuring) after a digital investment
Data that proves value
Framework
Making the case internally
Framework
Making the case internally
The quarterly digital review: what to measure, who should be in the room, and what to decide
Strategy that delivers
Framework
Making the case internally
Framework
Making the case internally
How to report digital performance to people who don't care about digital
Data that proves value
Framework
Making the case internally
Guide
Choosing the right technology
How Distinction approaches AI: our principles, our process, and what you should expect
AI that improves performance
Guide
Choosing the right technology
Trend
Choosing the right technology
What happens when the AI hype cycle ends (and who'll be left standing)
AI that improves performance
Trend
Choosing the right technology
Reducing cost and risk
Benchmark
Choosing the right technology
The AI tools your competitors are actually using (not the ones they're talking about)
AI that improves performance
Benchmark
Choosing the right technology
Guide
Choosing the right technology
AI in financial services: what's cleared compliance and what hasn't
AI that improves performance
Guide
Choosing the right technology
Reducing cost and risk
Financial services
Guide
Choosing the right technology
Three things a mid-market financial services firm can do with AI this quarter
AI that improves performance
Guide
Choosing the right technology
Financial services
Guide
Choosing the right technology
How to reset your AI strategy after a vendor overpromise
AI that improves performance
Guide
Choosing the right technology
Reducing cost and risk
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